Refunds & Returns

1. Return Window

You have 15 days from the date you receive your order to request a return or refund.

If 15 days have passed since delivery, we cannot offer a refund, return, or exchange.

2. Eligibility for Returns

To be eligible for a return:

  • Item must be in unused, unworn, and undamaged condition

  • Item must be in its original packaging

  • You must provide a receipt, order number, or proof of purchase

Non-returnable items include:

  • Digital products (if any)

  • Gift cards

  • Perishable or hygiene-sensitive items

  • Clearance or final-sale items (if labeled as such)

3. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We may request:

  • Photos of the item

  • Photos of the packaging

  • Description of the issue

We will send a replacement or provide a refund at no cost to you.

4. Return Process

To start a return, contact us at:

📧 kamleshusds@gmail.com

After approval, we will provide:

  • Return instructions

  • Return address

  • Any required return labels (if applicable)

Items sent back without approval will not be accepted.

5. Return Shipping Costs

  • Customer is responsible for return shipping costs unless the item arrived damaged or incorrect.

  • Shipping costs are non-refundable.

  • If the return is approved, the refund will cover the cost of the item(s) only.

6. Exchanges

We offer exchanges for:

  • Damaged items

  • Wrong items received

  • Size/color exchanges (if stock is available)

Exchanges are subject to the same 15-day return window.

7. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refund will be issued to your original payment method

  • Processing time: 3–7 business days (depending on your bank or card issuer)

If rejected, we will explain the reason and return the item to you (shipping at your cost).

8. Late or Missing Refunds

If you don’t see your refund:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you still haven’t received it after 7 business days, contact us at:
📧 kamleshusds@gmail.com

9. Order Cancellations

Orders may be canceled within 12 hours of purchase.
If the order has already shipped, cancellation is not possible—you must complete the return process after delivery.

10. Contact Us

For questions about refunds, returns, or exchanges, contact us at:

Amenica LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: kamleshusds@gmail.com